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Re Calgary Airport on July 6 flying from Fredericton to Comox, transferring in Calgary, I had a boarding pass for a gate that had changed. The flight was not listed on the departures screen. When I finally found an agent who was able to give me the correct gate number, I asked her why the flight wasn't on the board. She said something to the effect that it wasn't one of Westjet's regular flights and then made a loudspeaker announcement about the gate change, and more than a few people suddenly showed up there. On July 27 I was flying from Calgary to Comox and the gate was A21. The door to that gate was locked and a sign said US only flights, and no one around to explain. Eventually someone came through the door and I was told to wait for a US flight to depart and the doors would be unlocked. Would it be so difficult to stick a sign up on a door or a kiosk to inform and direct passengers to the right gate? Flying is stressful enough without having that essential information being kept a secret.


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