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I called your customer service line this morning to try to resolve a simple purchase. This was after being on the "live chat" for well over 30 minutes, only to be disconnected. The representative I spoke to was rude and condescending. I have Parkinson's disease and this makes it difficult for me to be understood at times. Even after I told her that, she was very rude. I finally just said to forget it and hung up. The only reason I even went that far was because I have a gift card that I was trying to use. I WILL NEVER BUY ANYTHING ELSE FROM BARNES AND NOBLE!!!!!


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