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I would have to agree with the customer service at Hughes Net. It is extremely hard to understand the operators that are from another country. We live in a very rural area and they are the only company available to us. We did have an issue with the service not working and they would send a technician for $29.00 which we refused to pay since we carried the insurance on the equipment as well. The technician we had for the original install and the service work was Bruce L. from the Indiana area and he was ABSOLUTELY WONDERFUL!!!! I wanted to post something positive that became of the issues we had with Hughes Net. He was a delight and extremely polite. I would try to request him if possible.


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