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My laptop is covered by McAfee until 27/07/15 but I purchased a year's cover from 16/04/15 not realising I was already covered. I would like to either extend my cover, with this money, starting 28/07/15 or have a refund for £39.99 on my credit card account. Please will you action this and email to let me know which option you have actioned? Thank you.
Also, is it usual for your people who answer the phone to enquiries to ask for remote access to a laptop?
Thank you, Janet Fendley


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