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Left my ipad on the plane - which I fully understand was my fault at PHL. Immediately went to baggage claim to report. The employee said there was nothing she could do. I asked her to call the gate and ask if someone could grab it from the seat back. She called someone and told me the plane was already cleaned and nothing was found. Amazing comsidering I only got off the plane 10 mins prior. US Air could care less nor do their employees. After this experience, I will never fly them again. Congrats AA for merging with this "customer service" focused airline. I know I will never see my ipad again - just as US Air/ American will never see my business again.


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