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My Husband has been with State Farm for many many years. When he and I were married about 8 years ago I too went with State Farm. They have us set up on different accounts. I called a couple of weeks ago to get a quote for Homeowner's insurance because we have decided to buy a house. The lady I was transferred to told me that our discounts of Multi Car and being Married were NEVER applied. So in about 8 years we have pretty much over paid by 8,000.00 dollars. She sent the error to another department to have it looked at and see what they would do about us over paying. Today my husband got the response back of them telling us that it was our fault and they were going to do NOTHING. She suggested that she would appeal it and see what they come back with. I would like to know their policy about this in writing, because I cannot find it anywhere.


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