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first of all it is NOT easy to find a complaint department for Dell. I am trying to order a new battery for my laptop computer. It is a Dell inspirion that I ordered from you...I am now told that there is NOT a battery available for me to try and reorder one in 3 weeks. WOW!!!!!!! I am going on vacation and as soon as I got the little reminder on the computer that my battery was reaching the end of its life I went online to find out what to do, and then I got the order number and was told that there was not one available..But the computer is an older laptop... I am a senior citizen on a fixed income and I am not able to purchase a new computer on a whim. This is not the first problem I have had with Dell, and I will assure you when I do purchase a new computer, it will NOT be a Dell. Now I am going on vacation without a new battery, thanks so much.


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