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I filed my taxes feb 2. I havnt got anything past excepted status. Yesterday i received an email from tubotax saying my refund has insufficient funds to pay the fee for filing. When my income tax return has not even been given yet it is still in accepted status. I tried calling TurboTax was left on hold for over 40 minutes. Never got to speak to a human being. this is horrible customer service to send me a bill when the contract agreement was the funds will be taken from my refund. This cannot happen if I never received the refund as of this time. I am still waiting on my refund.


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