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I just got off the phone after waiting 50 minutes to book a reservation. No one picked up the phone. The same boring voice used all over America says " how busy the represenatives are, and we appreciate your patience".

I knew this merger would be a disaster for everybody except US Airways and American. I will find some way to use my miles that are left, and then move on to Alaska Airlines, who seem to care about their customers that do not fly 100,000 miles a year




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