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I am not one to leave a public comment; however, this time I feel deeply compelled to do so.
I have had a terrible experience this month. First I, just moved and had my services transferred. I waited for a bill in the mail, none came. I woke up to them turning my power off. I called made payment and was ASSURED it would be turned on by 8 p.m.
It is now 9 and 32 degrees in my home, WITH NO POWER, NO NUMBER TO CALL, and young children. I had arrangements made, until they ASSURED me it would be on TONIGHT!
THIS IS UNACCEPTABLE!! All they had to do was say, it MAY be tomorrow. No biggie! But to assure me and have my children now subject to this weather has me UNBELIEVABLY upset!!!!


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