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02/02/2015 First and foremost my experience with the new purchase of the diesel. 2011 F550, 4x4, dually has been horrible. It is out of service and at the dealership 80% of the time. To date it has 14,066 miles and had an entire engine replaced. Today the turbo is out and back for repairs. The truck is used as a rescue truck but sadly its a poor example of a truck, it will never make if it has a full time job. The next concern is that warrant expires After Jan 2016 and with the items not covered under warranty, there will be no warranty, I can not imagine how we could keep this truck on the road. It will be unaffordable after Jan 2016. The Vol Fire Department can not afford such a lemon. We bought the truck with the thought we could rely on this truck through at least 100,000 miles. That was the thought!!!! Getting in contact with a customer relation person is impossible! I have called for an hour and no customer relationship personnel yet!!!!


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