Xfinity customer service

Xfinity is a division of Comcast Cable and offers digital phone, Internet, and digital television services. Xfinity offers a combination router and cable modem hardware product to its subscribers. The company offers support with live chats with an agent as well as phone service and articles on common concerns.

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Customer Service

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Phone: 800-266-2278

  • How to reach a live person:
    • Press 0 three times
      Press 1
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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Technical Support

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Phone: 800-934-6489

  • How to reach a live person:
    • Just enter your phone number and the service you're having issues with
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
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User Reviews

15
Sep

Posted by Anonymous


on 9/15/23 at 2:27PM

Absolutely terrible! Artificial intelligence does not help-a person is necessary , preferably an English speaker not in a large room where others are trying to solve problems. And please don't hang up on a customer when they ask to speak to a supervisor.

18
Aug

Posted by Anonymous


on 8/18/23 at 5:31PM

The service is appalling; no customer service to speak of; no live person to help; the ai is a moron, and the price is beyond sky high for internet that is at best sporadic at worst presenting daily outages.

15
Aug

Posted by Anonymous


on 8/15/23 at 8:42AM

It is impossible to speak to a real person. Worst customer service ever.

03
Aug

Posted by Anonymous


on 8/3/23 at 1:33AM

I already paid my bill and i am not going to pay it again,carol green it said it was paid now it said it wasnt.

07
Jul

Posted by Anonymous


on 7/7/23 at 8:39AM

Customer service needs alot of help 20min on hold got no where good by Xfinity.

View all 87 Xfinity customer service reviews »
Customer Service Ratings

Based on 211 votes.

2.9

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Xfinity customer service news
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Austin Cindric fought back the tears as he spoke outside the infield care center at Darlington Raceway. Driving this week for Roush Fenway Racing, Cindric took a hard hit in the No. 60 Ford on the frontstretch after being tagged in the left rear by ...

Harvick slams Chastain after Xfinity clash

Kevin Harvick called Ross Chastain “inexperienced” and said he “made a bad move” after the two got together battling for the lead in the Xfinity race at Darlington Raceway. Running inches apart through Turns 1 and 2, Harvick got loose underneath ...

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