Flag Allstate Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I had an accident on December 11, 2014 using Allstate as the insurance due to being hit by their customer. My claim number is 0351119219CKM. This was the worst experience I ever had. At first, I was told that it was a courtesy to get me a rental car. The adjuster was never assigned and no one ever called me to let me know when they were coming out. As it was around Christmas time, it took longer and the rental was not communicated and I was told by Kellon Meyers that I chose the body shop. I will never use AllState. It is no wonder Consumer Report puts you on the bottom for customer service. There is no customer service with your company. I therefore am letting you know and will call to complain as well. I was treated poorly, and not being at fault, I should have been treated like it was important. I do feel they owe me an apology and knowing Allstate, I probably will not get one. Again, no customer service whatsoever.
Donna Martin


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video