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I just wanted to say that Jibril Rasul, was a big help for me today. He was knowledgable of my product gave very good instructions, has very good people skills, and had the ability to explain things very well. Wish all customer service reps were as astute as Jibril. Good job, though my issues continue, I'm sure he will help to resolve them.
Thanks to Jibril,
Gene


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