Onkyo customer service

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Customer Service

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Phone: 800-229-1687

  • How to reach a live person:
    • Press #
      Press 0
  • Hours of Operation:
    • M-F 9am-8pm ET
      Sat-Sun 10am-4pm ET
  • Email:
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  • Main Company URL:
  • Description:
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User Reviews

28
Sep

Posted by prodriver


on 9/28/22 at 2:06PM

If you get the right person, you are in lick. If you get someone named "Jose", you will not have a good experience. He doesn't listen but is ve3ry interested in collecting your information. I called and called and then the office closed. NO HELP or SOLUTION and they just don't care. Their phone system was malfunctioning and he wasn't interested to know that I COULD NOT HEAR HIM!!!!

23
Mar

Posted by Anonymous


on 3/23/18 at 1:04PM

On hold for over 1 hour no one ever picked up. This is the worst. I will never buy from Onkyo again.

21
Nov

Posted by Anonymous


on 11/21/17 at 12:22PM

Thw worst custumer support. Called many times. On hold foe ever. No one ever picked up.

24
Aug

Posted by datamarc


on 8/24/17 at 11:09AM

Service is terrible. I traded an older receiver for new one w promisenof refund for price difference and they have not refunded me since May. Now waiting 1 1/2 hours in hold and no one answers the phone. Guess I will have to sue them. What a joke.

27
Sep

Posted by Mohammed Ismail


on 9/27/16 at 8:52PM

Hi
I contacted chennai onkyo service centre regarding my reciever that has problem no audio I asked for spare he told we don't have ok and disconnected the phone. I am looking for onkyo tx-nr 616 reciever spare
Name: STK MOUSE PEET. If you can supply the part or any other person his name and number pls it will be great help.
Thanks
Mohammed

View all 29 Onkyo customer service reviews »
Customer Service Ratings

Based on 125 votes.

2.9

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Onkyo customer service news
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We help our clients in their decision support system by helping them choose most relevant and cost effective research reports and solutions from various publishers. We provide best in class customer service and our customer support team is always ...

Pioneer & Onkyo USA Signs Licensing Deal With Ironman, Debuts 1st Headphones

Pioneer & Onkyo USA has signed a multiyear licensing deal with Ironman, unveiling the first fruits of its partnership: athletic earphones. Ironman, a Wanda Sports Holdings company, operates a series of triathlons, marathons and other athletic events.

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