Flag Regions Bank Customer Service Review

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called the 1-800 number for help with a check that had came through the night before and my deposit came through that morning. The customer service person said go to bank ask them to call deposit operation and tell them deposit has been made to have check paid. I went to bank in Springfield, Il. on 6 st. spoke with Bonnie McDonald who said I didn't need to wait she would take care of this. The next morning I called Bonnie and she said they do not offer this service. I called the 1-800 back again and was told they do offer the service if the branch wants to take the the time to contact the proper departments but I guess this branch didn't do that


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