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Well, now I knew for certain that Bitdefender is not real. I purchased just two months ago, emailed this company numerous times which too numerous to mention. There is no support system what so ever, reason: just an automated/generated response telling you they have received your email and will contact and address the issue, yeah right, it never happened. I've given up on them, deleted the file though I just bought it, well once you install and pay for after a trial, guess what: you must go on the Bitdefender site to download a removal tool. Oh really, one should not have to download a thing, one should and can just go into your "add/remove" program and just delete the program, uninstall. But as mentioned above, once you purchase there product its very very difficult to uninstall.
So my suspicious is this: downloading a "removal tool" seems to me to add and bloat your computer and allow you to think you have uninstalled/deleted program. Nope! You must type in on your search box on star up page/column and type in Bitdefender, and if this stupid program is on your computer you will see the caption of Bitdefender, also say you don't see anything that identifies Bitdefender on this search box after you typed those words, you will be brought to another page on your computer where you would type again in the search box usually on the top right side and wait until your computer is locating the files where they are, then you've got them! Delete all, you may have to be patients as I was because sometime Bitdefender has what I suspected above (stopping your from deleting/uninstalling and you will see files still exist on your hard drive and other areas on your computer. Do what I've done and you can be rid of them. also notify your bank that you do not want Bitdefender to charge you again at the end of your year term because its quite possible Bitdefender will charge you once again even though you have finally deleted the darn useless program after much irritation and on your own, not any help from false support system they claim to have. I plan to do this, notify my bank and I better not be charge another cent. Doubt if I will get a refund pertaining to the program anti-virus I purchased but sure going to try but they won't get another cent. Also they are not based in US so another red flaggy.


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