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This company is EXPENSIVE and NOT helpful at all! I've been trying to stick it out with Fios until my contract expires, but I just cannot do it. Plenty of people have told me to switch to Comcast, and I'm going to do just that. The agents at Fios take too long to get to you, they catch an attitude when you try to explain why you can't pay the bill on the specific day its due, and they almost always act like they don't understand what you're talking about. I'm about to tell them that they can take these cable boxes and internet routers back, and I'll pay off the rest of my bill slowly. I never want to deal with Fios again, they've left a bad taste in my mouth.

Definitely wouldn't recommend this to anyone who (like any other normal working-class household), cannot afford to pay almost 300 a month for basic channels and basic internet. If any of what I said isn't a problem to you, then by all means go ahead and get it. But I know I'm not dealing with it anymore.


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