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Called to cancel Service because I sold the Car. I Purchased A New car for my Wife. Was then told I had to have her call to cancel the service that I pay the bill on.Not to mention that I was the one that originally had the service connected for use. Therefore the couple that purchased my car that I traded in on the new one now have free on star services that are still in my name.This gentleman called me to ask questions about the trade in.Yesterday he calls and states that we need to meet so we can have you cancel your on star so we can have it put in our name???
Know I also sent a email to On Star asking for the service to be cancelled ...I have not received anything back from customer service regarding the Email. If this could have been taken care of the first time I called they all would be well. I don't believe the new auto will get On Star,due to the simple fact that having this service stopped is a time consuming matter ,that doesn't have to be.
Ron and Kathie Paynter


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