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Aenta is THE WORST OF THE WORST in customer service....heck you cannot even get someone on the phone to even speak with them....I have waited almost a whole hour, my whole lunch break, AND STILL COULD NOT speak to a live voice; I emailed a complaint with them stating I was going to contact the BBB on them and still no one has got a hold of me!!!! Aetna your company needs to really consider what you want from your customers or just shut your company down PERIOD!!!!. HORRIBLE...PLAN HORRIBLE. I am ending my plan with you and rather pay more somewhere else!!!!


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