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Hallo,







booked flight departing 24 April and return 01 May 2014.







I did on line check in prior to flight date and got seat assigned but the system didn't allow me to bock the seats for back flight on 01 May.



Due to the fact that I was on vacation and don't have a smart/I-phone and was not able to have web excess at the house, I got to the airport with no seat assigned. At the check in I was told that they will not give me seat assignments and that I have to go to the Ryenair information and have to pay a an extra charge. The extra charge was Euro 140.00, that is outrages I did pay my back flight fee when I did bock the flight in the first place, now I had to pay again and that price is a one way back again. In order to fly back I didn't have a choice but to pay. I don't agree with the charges and request the Euro 140.00 to be credited back to my account. I hope Ryenair is fair enough in this case.







Thank you.







Jorgovana Lilly


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