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Called numerous times regarding purchase of Magnavox DVD Recorder MDR533H7. Although fixes were offered nothing worked. Device is 40 days old. When I requested a replacement unit, customer service offered only a refurbished unit in 4 wks. Warranty says 90 days for free labor parts or replacement. I believe 4 wks is too long for resolution of problem and I was not willing to accept a refurbished unit for the new one that is less than 2 months old. I am very dissatisfied with Magnavox. I have purchased 3 units from them in the last 5 yrs. They all failed. I will never buy Magnavox again. Thankfully, Amazon helped us out on this purchase. I am grateful for Amazons help and understanding.


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