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yesterday 1/8/14 I received my pier 1 statement for 23.55. The due date for a payment was 1/16/14 at 5pm, leaving only 8 days to read ,and mail the payment and for it to reach an out of state payment center. I believe that is not permissible by law. there needs to be at least 20 or 30 days , I'm not sure which given to make the payment. So I decided to take my payment into the store that my wife made the purchase at so it would not be late.

When I arrived there was no one at the counter. It is a very large store in woodlands hills ca. One sales girl was on the floor helping a customer and another was putting away some candles on the shelf at the back of the store and oblivious to me and 3 other customers. I found her and asked if she would take a payment from me and she did not answered as it appeared that I was bothering her. she did however come to the counter but asked a lady that was there if she could help her and the lady told her that I was there first but the sales person kept on ignoring me until I said did you hear that the lady said that I was here first. She then took my statement and 25.00 that I gave her and put the entire amount on the account. My balance was only 23.55 so she didn't even look at what she was doing. If I would have given her 2 twenty dollar bills or more she would have put it all on the account as she never looked beyond the account number on the statement. when I asked her why she put more on the account than my balance was, she called over the other sales girl who said she was the manager on duty. This person began to explain why the other sales girl was stocking the shelves instead of waiting on customers because she can multi task. When I asked her why she gave the store more of my money than I owed she looked at me and said she didn't know. I guess that comes with the multi tasking. What a sad experience I had with Pier 1 yesterday.


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