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I received your questionaire to comment about the service I received about my T.V. Unfortunately the questionaire was about the final person I talked to who was very helpful, but the person I talked to on Monday was not only not helpful, she was rude. She actually told me to be quiet and just listen to her.I finally told her I could not hear her well enough and hung up in tears! I have normally found your staff patient and helpful,but this was an ugly experience!!


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