Rogers customer service

Find contact information for Rogers customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Rogers customer service news.

Customer Service

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  • How to reach a live person:
    • At the voice operated menu, say "Talk to a representative" and then say the name of the service for the type of department you want. It usually helps to say the name of the service("Wireless" for cell phones and data devices, "Cable" for TV services, etc.) before saying "talk to a representative". Pressing 0 a bunch of times may get you to someone, but it always results in you having to be transferred sometimes several times.
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
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  • Description:
    • This information has not been added.
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User Reviews

Posted by Anonymous


Despite numerous attempts and numerous assurances by Rogers agents, no one has been able to make the automatic top up program work for me. It's left me helpless and frustrated at least one every month. Just to be sure, Rogers is a communications company isn't it..??? I mean, I could understand it if you were a tricycle manufacturer.

Posted by Anonymous


Spoke to Daniel from the management office today. Could not completely resolve the issue to my satisfaction.
His approach to a Rogers customer was awful.
Instead of helping,he kept making excuses,argued and claimed a long distance phone charge was because someone broke into the house and that Rogers never makes errors.
He also refused to give me the name of his Supervisor so I could contact them
Overall the Rogers experience is negative

Posted by Anonymous


Every time i watch a hockey game on chanel #97 the picture keeps freezing and the sound stops .this happens frequently during the game is is extremely annoying.
If cbc can get this right ,regardless of the location in the world ,ie olimpics usa east coast west coast , why can rogers not get it right ? Change your equipment or change your staff , but stop being second class

Posted by Andres


try to call saturday after hours at 24 hours service good luck the only thing you will get is " call back doing regular hoers" a 24/7 number GREATE COMPANY GREATE COSTUMERS SERVICE

Posted by Anonymous


My internet and tv are back on but I have not had a landline since a week ago Saturday, i.e., the first day of the power outage. Have tried to phone Rogers but just get a taped message.

Please advise me.

Customer Service Ratings

Based on 275 votes.

2.8

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Corporate Office

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Customer Service Scoreboard

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Rogers customer service news

AG Miller: Rogers Automated Entrances ordered to pay fine

A team of about 40 customer service personnel handles over 50000 calls a month during peak seasons. The One call center sends “locate requests” immediately ...


Brian Rogers Buys Deere & Company, Marriott International Inc ...

Southwest also has one of the best overall customer service records. Southwest Airlines Co. has a market cap of $6.33 billion; its shares were traded at ...


Rogers Wireless Network connects Prince-to-Prince

The system provides intelligent management reports that can be used to make improvements in customer service through better vehicle productivity.

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