Flag Pier 1 Customer Service Review

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I purchased several items for a total of $700 on 8/25/13 at the store in Walnut Creek CA. I was told by the salesperson that if I applied for a pier 1 credit card I would receive 15% off. She also told me that if the item went on sale I could bring in my receipt and receive the added discount. When I came into the store I was told I could have either the credit card discount of 15% or the sales price-not both. This was clearly not what I was told. I called customer service-they apologized for the misinformation I received but would not make any attempt at cinpensating me for the aggravation I have experienced because their sales personal do not know their store's policies. I have cancelled my credit card with them and I refuse to ever shop in any Pier 1 store again. Customer service was unaffected to hear they would loose my business.


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