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I left sprint and went to AT&T. For this reason. I had a galaxy 2 that keep shutting off due to a swollen battery. Went to sprint store that said they don't carry batteries. Sprint store was in Costa Mesa California. On 4 th and harbor. Was told to Order a battery off amazon. Got battery from china phone still did not work. Took phone in again. Never was told my phone has insurance. That I could replace my phone until three weeks later when I called twice to see what I could do. After not having a workable phone for almost a month. I got fed up and cancelled my service. The worst customer service ever. Never will I go back to sprint service. Not to mention my service was interrupted when I would turn a corner on my streets of solvang California. I have been with sprint for 8 years. What a disappointment.


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