Sprint - Nextel customer service

Contact information related to Sprint - Nextel customer service, customer support and technical support can be found below. While here, check out the Toolbox on the right side of this page and don't forget to bookmark this listing for Sprint - Nextel with your favorite sites.

Customer Service

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  • How to reach a live person:
    • Press 4
      Press 0 for representative
  • Hours of Operation:
    • Mon-Fri: 6am-12am
      Sat: 7am-11pm
      Sun: 8am-11pm
  • Email:
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.

Technical Support (business products)

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  • How to reach a live person:
    • Keep pressing "#" through all messaging. Took me 5 times.
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
  • Customer service link:
  • Description:
    • This is a great number for Blackberry and other smartphone customers.

User Reviews

Posted by Anonymous


Aweful customer service, never needed service in 10 years and they treat me like I have ever no obligation value. I know where my dollars will not be going. Liars, scammer. Dishonest sales men..worst of all Sprint dobt care.no wobder you guys are ranked last .
No customer, no paycheck. Add it up.

Posted by Anonymous


the rudest most awful customer service ever liars unprofessional no one wants to be accountable I hate sprint

Posted by Anonymous


They always say it's because of work on towers. Well it's been over three years of "working" on said towers and my sevice is extremely bad. Texts take me seven tries to send and calls don't connect and most of the time my messages don't even go through. In sick of that same excuse. I'm leaving Sprint I want to buy out of my contract. If your thinking about using Sprint I highly recommend you stay far away go to Verizon they may be more expensive but you get your monies worth.

Posted by Sprint_cell/hickman


Sprint customer service rep danna was very helpful, very nice to talk to and is very nice. 10/10

Posted by Anonymous


Hello. I Went To A Sprint Store On 59 In Plainfiled Il Due To Us Cellular Going Out Of Business So I Needed A New Phone And Want To See What Kind Of Promo I Would Get. The Young Lady Was Pretty. Some What Helpful But She Didnt Probe.i Didnt Get A Phone That Day. I Called The Store On Essington Rd. A Young Lady Told Me About The Port Over And The Credit On The Trade In Of The Old Phone.i Went Into The Store Sfter Work Talked To Jennica England She Was To So Nice Beautiful Person And She Even Sold Me A Tablet. Sprint She Need A Raise. Good Job And She Explained Everything To Me As Well. When I Go Back To Sprint It Will Be Where Ever Jennica Work.

Customer Service Ratings

Based on 686 votes.

4.4

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Corporate Office

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Customer Service Scoreboard

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Hours of Operation

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Sprint - Nextel customer service news

Sprint Sends Email Addressed to "Sissyboy" Customer

Kelvin Mathews claims he was sent an email addressed to "Sissyboy Kelvin Gay Matthews" after he sought assistance from customer service. “I gave [the representative] my email address, and that's the email they sent me,” Mathews said. Mathews said he ...


Sprint Employee Calls Customer 'Gay,' 'Sissyboy' In Email

When a customer service rep told him to check the online status of the account, Mathews said he didn't remember the login information. So the representative sent him an email with instructions, and that email, Mathews says, was addressed "Sissyboy ...


Sprint 4G Users Can't Quit MDL Then Fire Up Calif. Claims

The three-judge panel affirmed U.S. District Judge Susan D. Wigenton's decision in New Jersey federal court to enjoin the plaintiffs from filing a California suit to the extent that it would concern arbitration provisions in Sprint's customer service ...

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