Sprint - Nextel customer service

Contact information related to Sprint - Nextel customer service, customer support and technical support can be found below. Please feel free to update any of the Sprint - Nextel customer support information we have to make sure our site is kept as current as possible.

Technical Support (business products)

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  • How to reach a live person:
    • Keep pressing "#" through all messaging. Took me 5 times.
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  • Description:
    • This is a great number for Blackberry and other smartphone customers.

User Reviews

Posted by Anonymous


Aweful customer service, never needed service in 10 years and they treat me like I have ever no obligation value. I know where my dollars will not be going. Liars, scammer. Dishonest sales men..worst of all Sprint dobt care.no wobder you guys are ranked last .
No customer, no paycheck. Add it up.

Posted by Anonymous


the rudest most awful customer service ever liars unprofessional no one wants to be accountable I hate sprint

Posted by Anonymous


They always say it's because of work on towers. Well it's been over three years of "working" on said towers and my sevice is extremely bad. Texts take me seven tries to send and calls don't connect and most of the time my messages don't even go through. In sick of that same excuse. I'm leaving Sprint I want to buy out of my contract. If your thinking about using Sprint I highly recommend you stay far away go to Verizon they may be more expensive but you get your monies worth.

Posted by Sprint_cell/hickman


Sprint customer service rep danna was very helpful, very nice to talk to and is very nice. 10/10

Posted by Anonymous


Hello. I Went To A Sprint Store On 59 In Plainfiled Il Due To Us Cellular Going Out Of Business So I Needed A New Phone And Want To See What Kind Of Promo I Would Get. The Young Lady Was Pretty. Some What Helpful But She Didnt Probe.i Didnt Get A Phone That Day. I Called The Store On Essington Rd. A Young Lady Told Me About The Port Over And The Credit On The Trade In Of The Old Phone.i Went Into The Store Sfter Work Talked To Jennica England She Was To So Nice Beautiful Person And She Even Sold Me A Tablet. Sprint She Need A Raise. Good Job And She Explained Everything To Me As Well. When I Go Back To Sprint It Will Be Where Ever Jennica Work.

Customer Service Ratings

Based on 689 votes.

4.4

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Corporate Office

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Hours of Operation

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Sprint - Nextel customer service news

T-Mobile gains record 2.4 million customers, as Sprint acquisition talks heat up

... the decline was smaller than in Q4 2013. Overall, it was a blowout quarter for the company led by the outspoken John Legere, and another sign that T-Mobile's aggressive “Uncarrier” marketing campaign and fresh take on customer service are successful.


Sprint Total Equipment Protection Plus Raises the Bar for Device Security

For more information about Asurion, including customer service ratings and reviews that help drive continuous improvement, please visit www.asurion.com. About Sprint. Sprint (NYSE: S) offers a comprehensive range of wireless and wireline communications ...


New Android 4.4.3 KitKat Update Details Emerge Thanks to Sprint

... Nexus 5 owners in waves from April 14th to April 21st. Problem was, the update never arrived for Nexus 5 owners, even after customer service agents starting tell Sprint Nexus 5 users that the update was indeed live and that it was pushing out ...

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