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I am a 63 yr old retired registered nurse who is recovering from major surgery from damage from cancer treatment. I was publicly insulted and humiliated by a Pier 1 manager at your La Grange, IL store on 7/6/12. Her name is Debbie (refused to give me her last name). The store is located at 15 N. La Grange Rd. I purchased 2 red DNG cushions
#264970 from the sales clearance rack on 04/02/13, before I fell ill. The clerk Hadley #107 assured me that if they didn't match in my kitchen I would be able to return them.
Now that I am semi-recovered I brought the cushions back to the La Grange store where I was accused of trying to return damaged goods and accused of removing 4 buttons from the front of both cushions. All 8 buttons on the reverse are intact. When I tried to tell her I had bought them that way, Debbie implied I was lying. I expected to be told it had been too long since the purchase or I could only get store credit. Instead I was accused of trying to defraud the store.
I have never in my life been spoken to the way this women spoke to me!!!


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