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Dear easyjet,

I was travelling on EZY 2263 on Thursday 16th May when the flight suffered a few hours delay due to technical reasons on 2 different aircraft.

The 2nd technical issue was problem with the No 2 engine which unsettled quite a few of the passengers for obvious reasons. The crew reassured them in a very professional manner which made them all feel at ease. They then provided an excellent service with a smile for the remainder of the flight even though they were really busy due to the complimentary drinks and snacks being provided. They never stopped!! I also appreciate the crew probably took this flight at short notice with some inconvenience but you would never have known it.

In this day and age people are only too quick to complain so I would ask you to pass on my gratitude and congratulations to the crew, they made a late flight a pleasure.

Well done easyjet!!


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