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I booked a cruise in april along with my brother and his wife ,Do to an emergency with my mother being hospitalised and we were told she might not make it we had to cancel morning of our cruise.We contacted carnival and they said sorry for your misfortune but we cannot give you a credit or anything.I did speak to guest services and she told me thats why they have travel insurance.I told her she could see it was a few hours before cruise and it was so upseting but our mother was more important then the cruise.And i hoped they would reconsider there decision.they sent email sorry but no.I even sent a doctors note from her doctors.I will think twice before i go back on carnival.
So Disapointed


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