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Horrible cutomer service from Morristown Mini. Lost my Mini in Hurricane Sandy and had an extended service warranty.First they said I could get my money back with a letter of total loss. Upon producing this, no repsonse??? Fast forward, not only would they not refund me the balance of the contract (which is not written anywhere) they will not give me a document of a loss so I can deduct off of my taxes. I emailed 4 times and called 2 times . Finally someone else sent me a separate document claiming I cannot get the money back but still cannot show me where it claims this OR give me a letter of total loss -


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