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Bad Bad Aetna! This is just a complaint because realistically i do not have any feeling they will improve. I just recently was price gouged overcharged for prescription drugs. I called them to ask for a refund and they said due to my employer changing the date of the start of my plan that their was nothing they could do. I call B### C#### on that answer especially after it took almost 2 1/2 hours on the customer service line with them and four differrent member service Aetna Staff member two from Pharmacy Mgt. Summary of what happen to me. Employer charges me approx. $750 month for med / dental. This year 2012 the employer decides to pay less and have employees pay more. my old plan ended on Sept 30, 2012 so I assumed the new plan starts Oct 1, 2012. It does but not for co-pays on prescription drugs. Heres what changed and happened. New plan has $250 deductible co-pay on brand drugs so i pay this fisrt time for me $250 over two months when i order and pick up my prescription drugs. Ok I am not happy since my monthly cost has gone up and I pay more at the beginning of my plan year on co-pays. Here is the kicker I just paid another $250 co-pay beginning 2013 January and the reason aetna claims is beginning each calendar year a new Co-pay is due $250. So in summary I paid $500 Co-pays prescription drug and by the way it is the same drug in a four month period and apparently it is ok with them because in America the little guy get C###ed on and large medical insurance or providers get wealthier and continue this unfair system.

It would be nice to pick up the whole company and dump them in the Boston Harbor to make a point. I can only hope that enough people get screwed that they stand up and fight the special health insurance lobby. If you have a choice don't select Aetna as your health provider. They Suck!


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