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I've ordered from LeapFrog twice - both times, they've charged me TWICE. And as the learning toys are not inexpensive, the amount of money they've pulled from my account is a big chip in my holiday budget. I save all year for my children to have a nice Christmas (they go without a lot) and this company told me I'll have to "wait until one of the charges drops off" in "three to five banking days." While I can understand refunding money takes time, they shouldn't have taken ti out twice in the first place. I will never order from them again - great toys, terrible customer service, even worse transactions. Buyer beware - go through Amazon or another retailer.


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