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I called to report fraud- I said that I did not start account-was asked to provide account number-----WHAT? I did not start account-nor is the address on this account mine...so how on GOD's green earth can I or will I have that account number??????
Stayed on the phone, gave my information then was told that this account was started in 2009 and how could I not know it existed???? I told her I did not start the account--that is why I do not know anything about the account. Asked to talk to a supervisor..for help....would you believe she did the same thing to me? Yeap, then expected me not to get upset or raise my voice....did not help me almost got away with not giving me the fraud line phone number...until I said I would call them for myself...asked for account number...would not give me.....had to out smart LADY on phone (she did not like being called LADY ) and told her to change the address on the account to my address so I could get billing.....asked her to repeat my address which I needed the account statement to be sent to she replied that she could not repeat it.....WOW talk about great customer service...WHERE, WHEN so I can call that number instead.


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