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Verizon Fios has the WORST customer service EVER! They even pulled a HARD INQUIRY WITHOUT MY PERMISSION!! I've been with Verizon for 3 years now and two months ago they ran the hard inquiry on me. The only way I found out is when I ran a credit report on myself. This company could have potentially crippled my ability to receive a low interest rate on the home I'm trying to purchase! I call them up at least twice a month because they have done something incorrectly. I dont see how a company that is large can be ok with providing such poor customer service. I'm now seacrching for a way to sue them.


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