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Tried to update to Titanium as invited, uninstalled old version and new version would not install. Tech tried rto hlelp but advised I would have to use remote access techs at COST $$$$$$. In the mean time a virus thieir porogram had let in alost stopped my PC. Had to introduce Adaware and Malwarebytes FREE versions by usb stick to fix problem.. FREE.. Rather than spend money on Trend Techc I had Norton tech remotely install their product and tune system at NO COST.. TREND you will fail if you keep this lack of service up. U SUCK.. Where is my A$88 refund


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