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After constant issues with one Compaq and then an HP which I had had for 3 weeks before it started going out, there were both junked, I exchanged it for a Toshiba and love it. I had an issue with my Compaq Presario desktop and a rep screwed me over, I chatted with one who was mispelling words and did not understand what I meant by "computer freezes up" so I disconnected with him and signed back in to received another rep who instructed me to take a step and what do you know, it was over an hour before it came back up and when it did I couldn't print and my icons in my toolbar were gone as well. I called them this time and of course they tried to get me to pay, bullcrap if their rep screwed me around. I will never by another HP/Compaq product again. The printers are just as crappy and then if they can't resolve the issue they tell you to take it to a shop. I see them laying off more people, and their stock dropping as well and major retailers carrying more reliable products from more reputable companies such as Toshiba, Sony, Cannon and Kodak.


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