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Right there with you! I have their internet services, which work fine, when they are working! Problem is, they are down more than up, and all they want to do is blame your end, which in my case has been 1 time in the past 6 years! I am so sick of them saying that they have up to 72 hrs to respond to an issue when THEIR policy clearly states that they are to be in contact with you within ONE business day. 99% of the time they work remotely, never actually appearing at your place, and then call you days later to tell you they made some change on their equipment. But don't forget your payment, or they can conveniently shut you off INSTANTLY! We definitely need more ISP's in our area!


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