Flag JP Morgan Chase Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I have the VERY unfortunate luck of having my mortgage AND my pension with J.P. Morgan/Chase! I had worked fro J.P. Morgan back in the 1970's and 1980's, and found that I was entitled to a small pension beginning in June 2012. I thought 'excellent!' All I have to do is sign a few forms in a packet I received in the mail. I had these notarized and send back to them via priority mail ( FEDEX was out of the question as it was being send to a Post office box in Delaware). The tracking number had said that my package had arrived at CHASE and was accepted. A week has gone by, and I called them to make sure that everything was in place, and they told me that they had never received my papers! WTF? I told them please check their incoming mail, and I was informed that I was calling customer service in India!! I asked to speak to their supervisor, and I was cut off! I tried calling several times, and each time I was spoken to in a rude manner. I said that overnight me the forms AGAIN, and I would DRIVE them to Delaware myself ( about 1000 miles!!), but they kept being rude to me and spoke 'down' to me! Has anyone else had this issue with these morons in regards to their pensions?


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video