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I'm in the USA Army stationed in Germany. I booked tickets for my self, wife and 3 kids to go back to the states for leave. I received an email saying the airline was unable to confirm my flight do to limited seat availability. So I booked another flight and guess what was not able to confirm it do to limited seat availability. Now I'm trying to get both of my credit cards charges reversed. Been on the phone for over 2 hours with a non English speaking rep that has no clue what he is talking about. He is trying to tell me that the money has been sent back to the cards. Was on the phone with my cards 10 minutes before calling Continental saying there is a 4K pending charge from Continental. Of course Continental says that my cards are not in the system and when I ask to speak to management I get told they are not around. Now I know why every one tells me to stay away from Continental. This is the worst airline I have ever deal with. I have been all over the world with the Army from Korea, Hawaii, Germany, and all over the states. Should have gone with the Military flights back to the states.


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