Honeywell customer service

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Customer Service

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Phone: 800-468-1502

User Reviews

27
Jul

Posted by LauraLea


on 7/27/20 at 5:36PM

I have been on hold waiting for a tech regarding thermostat wiring. I decided while waiting to check your website only to find out that you closed at 7 pm. I keep getting the "pls hold, a rep will be with you shortly"message. Somehow at 7:35, I sincerely doubt it

19
Dec

Posted by Anonymous


on 12/19/17 at 12:40PM

We had a new T4 Pro thermostat installed. We were given ONLY the installers manual. The company which installed the heating/air system does not have copies of the user manual and have been emailing me a page at a time copy. How do I get the user manual that I should have been given when it was installed. I certainly don't want to pay up to $60 for something to which I'm entitled. I spent three hours on the computer yesterday trying to find a free manual. Honeywell's service to the customer is terrible. All they say is to contact the installer. I got NO help at all.

Jerrie Newman

27
Feb

Posted by jazzi


on 2/27/16 at 12:32PM

Just wanted to share what a BAD experience I have had with Honeywell DVR security system. I find the product too hard to navigate. The app on the mobile device with worthless for playback. I can't get a tech person to help or explain why it doesn't work.

03
Dec

Posted by rlborob


on 12/3/15 at 4:18PM

How can I put a permanent temperature, and hold, in HoneywellRTH 230B...There is no "Hold" button...I want to set at 45 degrees and stay there...

26
Sep

Posted by Anonymous


on 9/26/15 at 11:18AM

As the message stated on my iPad app, my thermostat lost Internet connection. It gave me a number to call. The message at this number asked me to call 1-855-733-5465. The message said to select from the following menu. No menu ever came on. NOT VERY GOOD CUSTOMER SERVICE--just added to my frustration!

View all 67 Honeywell customer service reviews »
Customer Service Ratings

Based on 343 votes.

3.9

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Honeywell customer service news
Honeywell Wins $37.7 million contract to Supply AGT-1500 Tank Engine Parts

Honeywell was awarded a $37.7 million contract for tank engine parts for the AGT-1500 tank engine. Work is expected to be completed by Oct. 31, 2020, the United States department of defense said in a statement Monday. The AGT1500 gas turbine engine ...

Black Friday deals on Honeywell Wifi Thermostat – Black Friday 2018

There are more than 12 deals on honeywell wifi thermostat this black friday, and many of them have some or the other unique and advanced features you've never heard before. That being said, if you choose any random black friday deals on honeywell wifi ...

Honeywell Wins $80M to Supply Embedded GPS and Inertial Navigation System

The contract modification is to extend the current indefinite-delivery/indefinite-quantity contract, consisting of platform integration, modernization, diminishing manufacturing sources, flight test support, technical support following integration ...

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