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| Quickly locate Dell technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Dell page at any time. |
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Sales
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Phone:
800-624-9897
How to reach a live person:
Press 0 until transferred to a live person.
Took me 3 times.
Hours of Operation:
Mon-Sat: 8am-9pm CT
Sun: 10am-7pm CT
Email:
This information has not been added. Click here to update this department.
Customer service link:
Description:
This information has not been added. Click here to update this department.
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Technical Support
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Phone:
800-624-9896
How to reach a live person:
Press 3 at first prompt
Then, say "agent" continuously until transferred.
Took me 5 times.
Hours of Operation:
This information has not been added. Click here to update this department.
Email:
This information has not been added. Click here to update this department.
Customer service link:
Description:
You may also try calling their spanish speaking USA order support number (1-866-751-6079) and then once you get a live agent, ask them nicely if you can speak in english. The agents usually speak english very well and are much much nicer, more helpful and knowledgable than the indian agents. An added bonus is there is usually less of a wait time as well.
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View all 68 user comments for Dell >>
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See detailed Dell
customer service rankings, employee comments and much more from our sister site.

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Based on 1020 votes
4.1
Customer service rating: Dell
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Reviewer has good experience with Dell getting through to a person in around 2 minutes.

Dell CIO Steve Schuckenbrock commenting on Dell's tarnished customer service image.
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