Find the latest XO Communications news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
According to a recent Reuters report, U.S. telecom behemoth Verizon Communications Inc. (VZ - Free Report) received regulatory clearance from the U.S. telecom regulator, Federal Communications Commission (FCC) for the $1.8 billion deal to purchase XO ...
Verizon got federal approval for a key piece of its strategy to use up and coming 5G wireless technology to offer TV and Internet service in more areas. After some delays, the Federal Communications Commission late Wednesday formally approved Verizon's ...
XO Contact Center Service is available on the private and dedicated XO MPLS IP-VPN network that provides businesses with the security, performance, and reliability they need to protect their customer's information and keep their call center operating ...
Beyond the initial capabilities of the service, XO offers a high tech support model that includes on-site customer training as well as an optional and personalized Concierge service that enables XO to change, add or delete phone numbers and modify ...
The contact center solution will provide XO customers with the ability to centralize call center management and operations in the cloud. Doing so will allow agents to focus on improving customer experience and reduce the challenges of managing complex, ...
Verizon Communications Inc. seeks to expand with the signing of an agreement to purchase XO Communications of Herndon, Virginia's, fiber-optic network business for approximately $1.8 billion. XO Communications noted it provides the technology that ...
NEW YORK (TheStreet) -- Verizon Communications (VZ) stock is up by 0.12% to $50.92 in early-morning trading on Monday, after the company announced it will buy XO Communications' fiber-optic network business for about $1.8 billion. The New York ...
Verizon Communications (vz, +0.24%), the No.1 U.S. wireless service provider, said it would buy Carl Icahn-owned XO Communications' fiber-optic network business for about $1.8 billion. Verizon said the deal will include XO's fiber-based Internet ...
XO was awarded in two categories: billing services (for the fourth consecutive year) and Customer Service (for the second consecutive year). The award was determined in accordance with customer votes in the recent 2015 ATLANTIC-ACM U.S. Long Haul ...
Attendees will experience a live contact center demonstration showing how best to utilize existing contact center resources to enhance Customer Service and connect with customers through their preferred communication method. WHAT: Complimentary ...
Contact Center on Demand service provides a virtual infrastructure to support call center agents with inbound call routing, administrative reporting and queue management. Winners of the 2013 INTERNET TELEPHONY Excellence Award will be published in ...
So, now I am sitting on the phone for hours waiting for Customer Service, listening to infernal, “upbeat,” muzak, interspersed by endless messages of: “We're experiencing a 'slightly' longer than normal hold time, and appreciate your patience in ...
“In today's complex and ever changing global business arena, companies no longer must own their telephony and call center IT environment, nor do they have to self-manage it,” said Jake Heinz, vice president of marketing. “Instead, IT organizations can ...
"In today's complex and ever changing global business arena, companies no longer must own their telephony and call center IT environment, nor do they have to self-manage it," said Jake Heinz, vice president of marketing. "Instead, IT organizations can ...
HERNDON, VA–(Marketwired – Aug 22, 2013) – Genesys has recognized XO Communications as North American Hosting Partner of the Year for innovation and success in delivering advanced Customer Service solutions for business and enterprise ...
"The editors of CUSTOMER have ranked XO Communications as a Top 50 Teleservices Agency because they were able to document through verification letters from their telecommunications carriers that they are one of the largest outsourced call center ...
ATLANTIC-ACM presented awards in ten categories -- Data Quality, Sales Reps, Voice Price, Brand, Customer Service, Network, Voice Quality, Billing, Data Price and Provisioning. Boston-based ATLANTIC-ACM is a leading provider of strategic research and ...
“We are committed to enable XO to reach new customers, sustain their growth goals and provide them with robust connectivity, all backed with unparalleled local customer support and flexibility to meet their growth requirements.” XO Communications is ...
A U.S. communications company is expanding its footprint to Canada in a bid to capture a slice of the budding telecom market for business customers. XO Communications said Tuesday it will offer a range of telecom services, including high-speed Internet ...
... chief marketing officer at XO Communications. “Cologix has been a great partner for our expansion into Toronto by demonstrating a high touch customer support model that made their customizable solutions and robust facilities even more attractive.” ...
Cologix has been a great partner for our expansion into Toronto by demonstrating a high touch customer support model that made their customizable solutions and robust facilities even more attractive. Quote end. Denver, CO (PRWEB) October 09, 2012 ...
About Cobalt Data Centers Cobalt Data Centers is a data center development and operating company based in Las Vegas, Nevada. Cobalt Data Centers specializes in secure, high-density, network-rich colocation delivered with exceptional Customer Service.
Transmode will also provide a comprehensive services package, including training, installation, and ongoing technical support. The new deployments with XO ...
... complement XO Communications' capabilities, including training, installation and ongoing technical support. The new deployments with XO Communications ...
Sprint's WMI also extends a broad range of business desk phone features to an end-user's mobile device like abbreviated (four-digit) extension dialing, call center applications, selective call acceptance/rejection, and more. ...
