MSN customer service

Contact information related to MSN customer service, customer support and technical support can be found below. While here, check out the Toolbox on the right side of this page and don't forget to bookmark this listing for MSN with your favorite sites.

Customer Service

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  • How to reach a live person:
    • I was able to just continually press "#" (took about 5-6 times) until the recording said something like, "Sorry, you will need to speak to a person..." and then they transferred me.
  • Hours of Operation:
    • 7 days a week: 5am-9pm PST
  • Email:
    • This information has not been added.
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  • Customer service link:
    • This information has not been added.
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  • Description:
    • This information has not been added.
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MSN Billing

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  • How to reach a live person:
    • Press 1 for billing agent
  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • We have had reports that 866-205-6768 is also a good number for MSN billing customer service

User Reviews

Posted by Anonymous


I have been trying to access my MSN email account for days. I have been sent security codes to an alternate email address. When I enter them, I am told it should be a 5 digit code, though they have sent me 4 digits. When i call the number listed on this website. I am told I have a Windows live hotmail account and that is supported on-line only. Of course, I cannot access it on-line either. I am blocked from my primary email account while in a job search. This is not poor customer service, this is customer abuse.

Posted by Anonymous


I can't even get into the msn homepage, much less my msn Email. I have used the correct (asked for) password. MSN is now supposed to have sent a new "code" to my other non-msn Email but, of course, it hasn't. And they don't answer their phone number. WHAT A BUNCH OF BOZOS!

Posted by Anonymous


This is happening to me too - for the second time. I can't access any of my work information or contact work and have had to sign up for another email account to use for the time being. The last time this happened, I finally phoned and got a real person, who was very helpful and got me back on to the account. I suppose that is what I will have to do again - spend my time and money trying to get some sense out of MSN. WHAT IS GOING ON MSN?

Posted by Anonymous


Blocked out of my email. Why// What for/ what code? Now my password does not work!! Disgusting

Posted by Anonymous


Do you have Broadband High Speed Internet? We have just dial-up for years and everytime I call you, you say that you do not have Broadband High Speed. No one hardly has dial-up anymore, what is the deal?

Customer Service Ratings

Based on 462 votes.

1.8

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MSN customer service news

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DETROIT (AP) - General Motors CEO Mary Barra is spending time in the automaker's call center listening to customer complaints. The new CEO spent about a half hour last Thursday wearing a headset at the suburban Detroit center and will return there ...


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