Find the latest Vocalocity news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Designed to help businesses increase sales and improve Customer Service, Vocalocity's new Salesforce.com plugin, available to customers for just $2.99 per month, improves the speed and quality of information available with each call by automatically ...
Oct. 17 (Bloomberg) -- Vonage CEO Marc Lefar discusses the company's acquisition of Vocalocity and growth strategy. He speaks with Cory Johnson on Bloomberg Television's "Bloomberg West." (Source: Bloomberg) ...
First, the two services are merged seamlessly. Users can link their Blitz accounts to their phone line for quicker and easier Customer Service, and setting up the link takes little to no time. Secondly, the automated features within Blitz Lead Manager ...
Vocalocity serves nearly 16000 customers through its U.S.-based call center and provides features at half the traditional costs while never requiring a contract. The privately held company was founded in 2007, is based in Atlanta, Georgia, and merged ...
Vocalocity serves 15000 customers through its U.S.-based call center and provides features at half the traditional costs while never requiring a contract.
This integrated solution supports the mission of small call centers, telesales, and customer support teams by combining the contact management features of SugarCRM with the call center features of Vocalocity. The business VoIP plug-in is compatible ...
Upon completion of the Vocalocity University Partner Training Certification, resellers will receive a unique certificate and email signature logo to show their customers that they are committed to Customer Service and knowledgeable about Vocalocity's ...
Vocalocity serves nearly 15000 customers through a US-based call center in the company's headquarters and provides features at half the traditional costs while never requiring a contract. The privately-held company is based in Atlanta and was founded ...
Vocalocity serves nearly 15000 customers through a US-based call center in the company's headquarters and provides features at half the traditional costs while never requiring a contract. The privately held company is based in Atlanta and was founded ...
Vocalocity (News - Alert), a provider of cloud-based phone services for small businesses has just unveiled the iPhone and Android command and control functionality that enables real-time 3rd party remote call monitoring to take place.
This feature is completely indexed and searchable so customer call histories and issues are immediately available, reducing call times and facilitating customer support. This essentially leverages Microsoft Outlook's customer relationship management ...
This will be built around online training and customer support tools that can lead partner to full support certification status. "We've got a number of partners who are interested in doing that –ones that probably already are supporting other ...
Since 2005, Vocalocity has continued to grow at an accelerated rate, recently making Inc. Magazine's "Inc. 500 Fastest Growing Companies" based upon its investment in technology, quality and Customer Service. According to Vocalocity partner James ...
Like many successful companies in the marketplace today, we realize Customer Service is the key factor to success. We are excited that we can provide tools ...
"We don't run call center drones. These are educated, intelligent people who want to help. The worst thing you can expect from our support people is a ...
