TiVo customer service news

Find the latest TiVo news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

TiVo's new DVR for cord-cutters still charges monthly fee


TiVo, the company that popularized the DVR starting back in 1999, has a new unit aimed at cord-cutters who watch TV with an antenna. But unlike Amazon's new, lower priced Recast DVR, the Bolt OTA DVR still charges a monthly fee for service. The fee for ...

Amazon Apparently Wants to Destroy TiVo Now


Poor TiVo. The pioneer of live TV recording was just minding its own business, muddling along in a world it doesn't recognize when news broke that Amazon is looking to start a fight. That's all it takes to send investors fleeing. But why does Amazon ...

RCN Rolls Out Advanced TiVo Experience with Voice Remote Control Options


Additional information on RCN's Advanced TiVo Experience can be found online or by calling 1-800-RING-RCN (1-800-746-4726). RCN's network delivers ultra-high-speed internet, Netflix, Hulu and HBOGO on TiVo, personalized video options and more – all ...

TDS Confidence in Video Business Continues with Move to TiVo for its Next Generation TV Platform


TDS will move to the TiVo platform for its next generation TV platform, bringing it to both its cable and IPTV operations across the country. The new TiVo platform will be featured with both existing and new video subscribers, the companies report. In ...

Tivo Adds Alexa Support to Bolt, Romio and Premiere DVRs


Tivo now allows consumers to control their DVRs with voice commands via Amazon's Alexa smart assistant: The company is adding Alexa support with a software update to select Tivo models, giving consumers the ability to change channels, launch apps and ...

Tivo's Done With Hardware


Completing a transition years in the making, Tivo has announced that it will now outsource the hardware portion of its retail DVR business. The set-top pioneer said in its latest quarterly earnings report that it has signed an agreement with a major ...

Tivo Strategic Review Continues


SAN JOSE, Calif. -- TiVo Corporation (NASDAQ: TIVO) today reported financial results for the first quarter ended March 31, 2018. “TiVo had a solid Q1 and made progress on the strategic objectives we laid out last quarter,” said Enrique Rodriguez ...

TiVo (TIVO) to Report Q4 Earnings; What's in the Cards?


TiVo's fourth-quarter revenues are likely to benefit from the company's new licensing agreements and launch of innovative products. However, elevating operating expenses in order to sustain survive amid stiff competition is expected to dent the company ...

Stakes Run High for Tivo in Comcast Suit


Before it bought Tivo and adopted the iconic brand name in 2016, Rovi may have been best known for its patent litigation pursuits. Once the king of interactive television guides, Rovi had a policy of licensing its software to as many service providers ...

Comcast Wants to Speed Up TiVo Case at ITC


Comcast has filed a motion at the U.S. Court of Appeals for the Federal Circuit as it looks to expedite the briefing and hearing schedule for an appeal of its case at the International Trade Commission. In November, the ITC issued a limited exclusion ...

TiVo Cites 'Most-Engaging' Super Bowl Ads, Moments


TiVo has released its annual post-game analysis of commercials and game action that TiVo households found most engaging, based on watching or re-watching moments relative to the programming immediately before and after. The game, played indoors at U.S ...

TiVo flips 'SkipMode' around for Super Bowl ad fans


A few years ago TiVo rolled out SkipMode for its DVRs that would allow viewers to jump past ads (on certain prime-time programs) with the press of a button. This year, for Super Bowl LII it's flipping the technology around with GameSkip that works ...

TiVo to Let Users Skip the Game, Watch the Commercials


Under normal circumstances, many consume try to avoid TV commercials. Normalcy will again be removed this Sunday when the New England Patriots take on the Philadelphia Eagles in Super Bowl LII, as it's one of the few times that there's a lot more ...

TiVo will let users auto-skip the football to watch just the Super Bowl commercials


Super Bowl Sunday. The day we switch from being annoyed by commercials to being annoyed by all the stuff between the commercials. Football? Bah! We're here for talking babies and beer frogs. Looking to tap into this, TiVo is flipping its tagging system ...

Could TiVo Stock Double? 1 Analyst Thinks So


In December, TiVo signed a six-year tech licensing deal with Altice USA. Last month, it agreed with Alphabet to expand a multiyear patent license agreement as well. About three weeks ago, TiVo filed patent infringement lawsuits against Comcast alleging ...

TiVo, Google Expand Patent Deal to Include YouTube TV


TiVo said it has expanded its multi-year patent license agreement with Google that includes YouTube TV, the OTT TV service launched last April. RELATED: YouTube TV Tunes in 35 More Markets. Financial terms were not announced, but TiVo said the ...

TiVo sues Comcast again over alleged patent infringement


Though TiVo and Comcast just wrapped up a round of patent infringement litigation, TiVo's looking for another go. Yesterday, it filed lawsuits in California and Massachusetts alleging that Comcast's X1 set-top boxes are infringing on no less than eight ...

Tivo Files Another Patent Lawsuit Against Comcast


Tivo Corp. (TIVO) on Thursday said its Rovi Corp. unit filed an additional patent lawsuit against Comcast Corp. (CMCSA), alleging the cable provider's X1 platform infringes on Tivo's technology. Tivo said the X1 platform infringes on technology like ...

TiVo Hits Comcast With More Lawsuits Targeting X1


Following a recent ruling by the U.S. International Trade Commission, TiVo said it has followed up by filing additional lawsuits against Comcast that target an array of features and capabilities offered on the MSO's X1 platform. The new round of suits ...

TiVo Sues Comcast Again, Alleging Operator's X1 Infringes Eight Patents


TiVo has launched a new legal attack on Comcast aimed a pushing the cable giant to reach a settlement to license TiVo-owned patents. TiVo's Rovi subsidiary on Wednesday filed two lawsuits in federal district courts, alleging Comcast's X1 platform ...

TiVo: 20% of Daily Life Involves Engaging Video Services, Pay TV Subscribership at 90%


tv_watching Consumers spend an average of 4.4 hours each day watching video, and an average of 28 minutes daily searching for what they want to watch, according to new research from TiVo Corp. The research also found that people are using a combination ...

Set the TiVo: Trae Young plays at 7:15 Saturday night


I know I'm being repetitive, but watching Oklahoma's Trae Young is a great experience, and Saturday night could be special when he and his teammates play West Virginia in Morgantown (ESPN2, 7:15 p.m.). All the elements are there for a tough game: West ...

CES 2018: TiVo Goes Device-Agnostic with New Platform for MVPDs


In an effort to help its cable operators make the leap to IPTV, TiVo has introduced a next-gen, app-based platform that will enable TiVo to deliver its interface and overall user experience on a variety of retail streaming devices as well a client that ...

TiVo Debuts its Next-Gen Platform, Works with Android TV – CES 2018


TiVo, today, is making one of its CES 2018 announcements public, and that is its new Next-Gen Platform. The company will be showcasing this at CES next week in Las Vegas. Basically, this new platform is aiming to bring cable and streaming services ...

Private Equity Buyers Eyeing TiVo: Report


TiVo has received “multiple expressions of interest from potential private equity buyers” for more than $20 per share, The Street reported on December 29, citing a person familiar with the situation. TiVo, which merged with Rovi Corp, in the fall of ...

Buyout Firms Bid Above $20 a Share for Tivo: Sources


Rovi paid $10.70 a share to make the acquisition. The company's share price is down a bit from the $17.60 a share it was trading at around the time of the merger. As of Sept. 30, TiVo had about $93 million in cash and cash equivalents, $132 million in ...

Altice USA (ATUS) Inks Extended Patent Agreement with TiVo


The deal extends Altice USA's license to TiVo's patent portfolios and will broadcast new features across the newly-formed platform — Altice One. Altice USA, based in Bethpage, NY, is one of the largest broadband communications and video services ...

Altice Taps Tivo for TV Software


Altice USA, one of the largest broadband communications and video service providers in the United States, has broadened its license to the TiVo patent portfolios used to build customizable, next-generation services. As part of the agreement, Altice USA ...

ITC rebukes Comcast for stealing from TiVo


ANALYSIS/OPINION: What is a large and powerful company to do when it no longer wishes to pay the licensing fees for the technology it is selling? In the case of Comcast, the answer is simple - just steal the technology and ignore the law. TiVo, here ...

Pace of Cord-Cutting, Churn Slow in New TiVo Survey


Pay-TV subscribers seem to be a bit less volatile and may be a bit slower in switching providers or cutting the cord, based on a new survey by TiVo. When asked, 82.8% of respondents said they had a cable or satellite service, with 17.2% saying they did ...

About Half of Consumers With Voice Search Actually Use It: TiVo Study


Voice search capabilities are catching on in the pay TV and OTT video worlds, but the pace of consumer adoption could use a bit of a jolt, suggests a new TiVo study on video and pay TV trends. TiVo, in a study of more than 3,000 adults in the U.S. and ...

TiVo Has 'Moved Well Beyond a Hardware Company,' CEO says


TiVo's business has been rapidly shifting from hardware to software, and that business shift was clear as day in the company's third-quarter results. “TiVo has moved well beyond a hardware company and is now an innovative entertainment technology ...

TiVo Signs Discovery to Audience Data, Marketing Deal


TiVo said it has inked a multi-year product deal with Discovery Communications that centers on ways for the programmer to find and target “new, lapsed, intermittent and prospective viewers.” Under the deal, Discovery will tap TiVo's Audience Works for ...

TiVo Locks In J:Com Renewal


TiVo said it has renewed an agreement with J:COM, Japan's largest cable operator, in the form of a multi-year license for TiVo's G-Guide and other intellectual property. TiVo said the new license agreement covers J:COM's cable VOD service, and has been ...

TiVo Finds Its Voice With New 'Vox' Products


Filling an important hole in its video platform, TiVo has expanded its retail lineup with new Vox-branded products that support voice search and navigation, while also extending that capability to a sizable portion of its legacy products. Leading the ...

TiVo Releases New Devices With Voice Control, May Add Alexa Support Next


DVR maker TiVo announced its first devices that can be controlled with voice commands Tuesday: The new TiVo BOLT VOX DVR and the TiVo VOX mini companion box both come with a remote control with integrated microphone. The company is ...

TiVo Refreshes Retail Lineup With Voice-Powered 'Vox' Devices


TiVo is beefing up its retail product line with new versions of the 4K-capable Bolt DVR and Mini client device that support voice-based search and navigation and carry the company's new “Vox” branding. RELATED: TiVo May Soon Get Its Voice. The new Bolt ...

TiVo COO Pete Thompson Resigns


TiVo said executive VP and COO Pete Thompson has resigned, effective Oct. 6, to pursue an opportunity with a “larger company,” TiVo disclosed in an 8-K filing. Thompson joined Rovi in August 2016, replacing John Burke, and tasked with overseeing the ...

AT&T, TiVo Extend Licensing Agreement


TiVo said it has extended its intellectual property and patent license with AT&T that will cover AT&T through 2025. Finalization of the extension comes after the companies had announced a seven-year license renewal at the end of 2015. The new agreement ...

TiVo Taps Ted Malone to Lead Consumer Business


TiVo confirmed that Ira Bahr, its former chief marketing officer, left the company recently, and that Ted Malone has joined TiVo to head up its consumer business. Per his LinkedIn profile, Malone joined TiVo last month after heading the Ericsson's IPTV ...

The TiVo Mini 4K Is Happening


While TiVo may be dialing back marketing expenditures in the retail segment, the back half of 2017 is looking pretty promising for us consumers. First, after many long years, the HDUI has just been completed (with the slightly more modern Bolt-esque ...

Service Electric Plugs In TiVo


Service Electric Cable TV is preparing to launch a new TiVo-powered video platform that will be headed up by the Arris MG2 Cable Media Gateway that can support 4K and High Dynamic Range as well as over-the-top video services. Service Electric's ...

Service Electric Picks Up Tivo DVR


SAN JOSE, Calif.-- TiVo Corporation (NASDAQ: TIVO), a global leader in entertainment technology and audience insights, and Service Electric Cable TV, Inc., a recognized leader in cable television serving eastern Pennsylvania and western New Jersey ...

Comcast Spotlight, Viacom, TiVo, comScore, WideOrbit Join 2017 Advanced Advertising Summit as Sponsors


Comcast Spotlight, Viacom, TiVo, ComScore and WideOrbit are among the sponsors who have joined the 2017 Advanced Advertising Summit in New York City. The event, which will explore the impact of data and automation on TV advertising, takes place ...

Dish Serves TiVo's Metadata


TiVo said Dish Network has completed its migration to TiVo's metadata platform, which it's using for program information and image-based content across platforms, including linear TV, VOD and DVR services. TiVo said it completed the migration process ...

Comcast Spotlight, Viacom, TiVo, comScore and WideOrbit Join Other Ad Tech Leaders in Sponsoring Multichannel ...


NEW YORK, NY (July 31, 2017) — The 2017 Advanced Advertising Summit, which provides a full day of dynamic content and connections that explore the impact of data and automation in TV advertising, has announced their initial lineup of industry-leading ...

TiVo Combines Personalized Content Discovery With Voice Search


TiVo and Rovi completed their merger almost a year ago, but the companies are still combining and integrating technologies that entered from both sides. Along those lines, TiVo has introduced the Personalized Content Discovery platform, a product that ...

Overview Of Different Chart Patterns: TiVo Corporation (TIVO), Umpqua Holdings Corporation (UMPQ)


Umpqua Holdings Corporation (NASDAQ:UMPQ)'s latest quote $18.02 $-0.05 0.28% will find technical support in $17.92 a share and a breakdown below this region would be a significantly bearish signal for Umpqua Holdings Corporation traders. Any way ...

Arvin Patel to Take Over TiVo's IP Licensing Business


TiVo has appointed Arvin Patel to executive vice president and chief intellectual property (IP), effective in Q3, where he'll head up all facets of the company's patents and licensing business. Patel reports to TiVo CEO Tom Carson, who plans to retire.

Former TiVo Exec Joins Jaunt


Matthew Zinn, a former TiVo executive, has been named general counsel and corporate secretary of Jaunt, the San Mateo-based cinematic virtual reality producer and publisher. Zinn reports to Jaunt president and CEO, George Kliavkoff. RELATED: Jaunt VR ...

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