Posted by Rebekka malster
Can't find any support phone. Spotify won't charge my ac and I need my ac.. checked with bank.. new card all other apps ok but no, not spotty.. come on sorting sort it out please. I'm at my wits end.
Spotify customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Spotify.
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Sep
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Posted by oliviakiryakos
I�m having trouble logging into my account. It�s wiped out all of my playlists and I�ve been paying for premium for 3 years now. How do I fix this problem? I just want all my music back and everything back to normal. Not sure why it kicked me out in the first place. Please help
22
Oct
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Posted by Anonymous
I have been hacked my name is Nancy Grabow I called today and talk to Paul Brown extension 104 he told me to call back at 4:30 and I can't get a hold of him or anybody somebody has been using my account and it's been on my bank statement I'm going to get a lawyer if somebody does not get back to me
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May
Posted by Anonymous
Of cousre there is no one you can reach! You can just steal money from people that don't use your , this was supposed to be for one day now months later! You are still taking my money for something I don't use! It has been canceled everytime you've taken my money! You will be giving it back!
05
May
Posted by Anonymous
My son used my credit card number to start his"free" trial. When I found out he used my bank account on March 31st and I had him cancel his Spotify account that day. I was charged on my account for $9.99 on April 9th. My son checked his phone and assured me that he canceled his account for the second time on April 9th. I just received a letter from my bank today, May 5th that you have taken another $9.99 out of my account on May 2nd. This caused my account to be overdrawn resulting in a $28.00 fee. I'm disabled and on a fixed income. You are not authorized to take any more money from my account. I would like to be refunded for these charges.
26
Apr
Posted by Anonymous
My experience has been horrible. I have attempted to contact Spotify by phone to no avail! I requested my service be discontinued as I am not tech savvy and downloaded by mistake. Spotify continues to deduct $9.99 from my bank account despite my cancellation request. Spotify please Stop TAKING MY MONEY, I'm a senior on a fixed income. Thank you
20
Apr
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Feb
Posted by Anonymous
I canceled my subscription last month, requested refund, haven't seen it. On 2/20/16, seen a debit from my account of 9.99 for Spotfy. What the heck is going on? I cancelled this service. If this is not corrected in a timely manner, further action will be taken, including contacting the BBB and legal action. Business cannot be done conducted in this manner.
18
Feb
Posted by Conron48
I like to cancel my subscription to this site I can't afford to pay any more. Please don't keep charging me.if you do I will be forced to take action against you.the premium package does not work like you said it would and there no one to talk to.so please just cancel my subscription. Thank you.
19
Jan
Posted by Beets52001
Spotify is taking $10.94 twice a month out of my account and I don't even have premium on my phone. This has been going for a year and I cannot get in touch with customer service period. I wouldn't suggest Spotify to anyone. It appears to be a rip off and bogus. Someone is making lot of money off of people like me. I just want a refund and no more charges for something that I don't have. This is right at all. I am going to seek legal advice to get this stopped and my refund.
