Spotify customer service news

Find the latest Spotify news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Camila Cabello Releases Vertical Video for 'Consequences (Orchestra)' on Spotify


Camila Cabello has released a vertical video for her deeply emotional orchestra version of "Consequences," and it's available exclusively on Spotify. The black-and-white clip shows Cabello in the studio writing and recording the song, as well as ...

Spotify Ad Featuring Camila Cabello's 'Havana' Banned From UK TV For Being Too Scary


A spooky new Spotify commercial advertising "killer songs you can't resist" has been banned from UK television after the country's Advertising Standards Authority deemed it distressing and too scary. In the ad, a woman is haunted by a terrifying ...

China's Spotify, Tencent Music, Has Filed for a $1 Billion US IPO


Tencent Music Entertainment Group, the online-music arm of China's largest social-media company, filed for a initial public offering in a continuing surge of U.S. listings by Chinese companies. The music-streaming site listed its offering size as $1 ...

Spotify cracking down on who can be on family plan


If you've been including some, shall we say extended family, in your Spotify family plan subscription, a reckoning could play out soon. Spotify is contacting some subscribers to its Premium for Family plan, asking them to confirm the family members all ...

Ariana Grande Teams Up With Spotify for Immersive 'Sweetener' NYC Exhibit


For one weekend only, Ariana Grande is inviting you to into her world. Spotify announced Wednesday (Sept. 26) that the streaming service will host an immersive exhibition in New York City inspired by Grande's latest album, Sweetener. Although the exact ...

Carrie Underwood to Host Spotify Listening Party and Q&A


Amidst promoting her recently released album Cry Pretty, Carrie Underwood will be hosting an exclusive Spotify Listening Party Q&A on Thursday (Sept. 20) at 4:00 p.m. PT. The country star will tune in live with fans, playing the full record, commenting ...

Spotify Now Lets Artists Bypass Labels and Upload Their Own Music


On Thursday morning, Spotify will send invitations to several hundred independent artists in the U.S. inviting them to a new feature that allows them to upload songs and albums directly — without going through a single label company, distribution ...

Spotify Sued Over Sales Team's 'Boys' Trips' to Strip Clubs


A female sales executive sued Spotify on Tuesday, alleging that the head of sales took his staff on drug-fueled “boys' trips” to the Sundance Film Festival, and excluded women who were better qualified. Hong Perez filed suit in New York Supreme Court, ...

Spotify Ups Offline Download Limits to 10000 Songs


Spotify is getting more generous limits for offline listening: The music subscription service has increased the number of songs that can be downloaded to a single device from 3333 to 10,000. Subscribers can now also download songs to up to 5 devices, ...

Spotify Has Lifted Its Hated 3333-Song Download Limit


A common gripe among Spotify users is that the app limits the number of songs that can be downloaded to phones and computers for offline listening (3,333 tracks per device, with a three-device limit, to be exact). In its latest software update, the ...

King Kong vs Spotify


"No one's buying music anymore: They're renting it."—John Atkinson, keynote speech, AXPONA 2018. Streaming music isn't new. US companies have been doing it since the 1920s, when it was discovered that multiplexing—the then-new practice of ...

Spotify's $5-a-month Hulu student bundle now includes Showtime as well


Spotify's premium plan for students is turning into such a great deal that I'm actually considering going back to school. Just months after announcing a $5 monthly bundle for students that includes a free subscription to Hulu, Spotify today revealed ...

'Watch the Throne' Appeared and Disappeared From Spotify. No One Knows Why


Update, 12:15pm: Some Spotify users have reported the album is once again unavailable to stream. It's unclear if it will return, or if the restoration was a 24-hour fluke. After more than a year away, Jay-Z and Kanye West's 2011 collaborative album ...

Spotify Is Done Fighting Apple Music — and Ready to Take on Apple


Spotify, by several measures the biggest music-streaming service in the world, has teamed up with Samsung, the biggest smartphone maker in the world. The two companies announced a major partnership on Thursday that makes Spotify the official music ...

Skype rolls out Spotify integration to Insiders in the US


The Skype team is rolling out yet another new feature to Skype Insiders, this time in the form of a Spotify integration. The feature is only available to those in the United States for now, but the company says it will reach people around the world ...

SoundCloud Adds Mobile Feature Spotify Lacks: COMMENTS


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YouTube, Spotify, Apple, Facebook crack down on Alex Jones pages and podcasts


UPDATE: YouTube removed Alex Jones' page on Monday, following similar moves by Apple, Facebook, and Spotify. “All users agree to comply with our Terms of Service and Community Guidelines when they sign up to use YouTube,” a YouTube ...

Apple Cracked Down on Conspiracy Theorist Alex Jones. Then Facebook and YouTube Followed


Apple, Spotify, Facebook and YouTube each removed the majority of conservative radio show host Alex Jones' content from their platforms, citing community guidelines against hate speech. All episodes from five out of the six podcasts produced by Jones' ...

Spotify Removes Some Alex Jones Podcasts for Violating Its 'Hate Content' Policy


Spotify Technology SA removed some podcasts of “The Alex Jones Show” from its service because they violated the streaming company's hate-speech policies and subscribers complained about the content. The online music company, which relies on ...

Spotify Pulls Radio Show Episodes By InfoWars' Alex Jones After Widespread Complaints


One user said she had spoken to a Spotify Customer Service representative and was told that if 100 users said the same thing, the company would look into it. Hey, @Spotify — I see you've started carrying Alex Jones' hate-filled, foaming mouth podcast ...

Spotify Yanks Multiple Alex Jones Podcast Episodes for Violating Hate-Speech Policy


Spotify has deleted several episodes of the podcast hosted by far-right agitator Alex Jones, the controversial founder of the Infowars conspiracy-theory site. The streaming service cited Jones' violations of its policy banning hate speech. “We take ...

You Can Now Wake up to Spotify Songs on Android Because Of Course You Can


Google and Spotify are teaming up to bring a new update to the default Google Clock app on Android. The new update to the Clock app brings Spotify integration, which lets you choose any song you want as the alarm sound. Google is calling these “musical ...

Eison Triple Thread Doubles Down on Personalization Via Spotify


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Spotify Hits 180 Million Users — and Loses Even More Money


The biggest music-streaming service in the Western world is still attracting new users, still adding more subscriptions and still unprofitable. Since Spotify's debut on Wall Street earlier this year, updates to its key numbers have been highly ...

R. Kelly Addresses Sex Cult Allegations, Spotify Ban on 19-Minute Song 'I Admit'


UPDATE: The founders of #MuteRKelly have replied to the singer's new song “I Admit.” “R. Kelly's latest song 'I Admit' is really a sex trafficking fundraising anthem in which he appeals to his fans to not abandon him, blames black women for his ...

Top Picks: Spotify's 'Songs to Sing in the Car,' PBS's 'Wonders of Mexico,' and more


The NPR podcast 'Planet Money' makes economic news easy to understand, the movie 'The Forgiven' stars Forest Whitaker as Desmond Tutu, and more top picks. AP/File. Sam Smith. July 20, 2018. By Staff. Car tunes. Spotify has a great playlist for your ...

10 Most Exciting Moments From 2018 World Cup, According to Spotify Data


The last four weeks have been dedicated to viewing the world's biggest sporting event, the 2018 FIFA World Cup, and Spotify listeners worldwide even adjusted their music habits to reflect their soccer obsession. Countries' favorite football songs, or ...

China's Version of Spotify Is Going Public in the US


China's version of Spotify is following the Swedish giant to Wall Street. Three months after Spotify's debut on the U.S. stock market, Tencent Music Entertainment (TME) – China's leading music-streaming company that operates three of the country's ...

10 new and notable Android apps from the last week including Spotify Lite, T-Mobile FamilyMode, and Sharedr (6/30 ...


You'll find original editorial videos like Almost Impossible, a series on the science behind incredible feats, and blockbuster entertainment series like Autocomplete and Tech Support. Unlike most ATV video streaming apps you won't have to pay any money ...

Apple Music reportedly has more US subscribers than Spotify


Thanks to a Wall Street Journal report in February, we knew Apple Music was poised to overtake Spotify in terms of US subscribers this summer. Well, it reportedly has happened. According to sources from Digital Music News, Apple's streaming service now ...

Apple Music might have overtaken Spotify and have more paying US subscribers


According to a new report ousted by Digital Music news, Apple Music has freshly overtaken Spotify in the US. Based on an anonymous report from an indusrty insider, Apple's own music-streaming service is not only currently enjoying more paying ...

Thousands of Spotify customers demand REFUNDS after they are 'spammed' by promotions for Drake's new album ...


Jansen Cass tweeted: 'I'm about to cancel spotify because all they wanna promote is Drake, which is my least favorite music artist ever.' Another user, Mandy, asked Spotify's Customer Service account why she pays for Premium when 'the Drake Spam is out ...

Spotify users have been getting refunds for complaining about having Drake's new album forced on them


SINCE DRAKE'S LATEST album 'Scorpion' was released on the 29th of June, Spotify users have been noticing something strange. Regardless of whether they're obsessive Drake fans, have listened to Drake once, or have never even listened to the Toronto ...

Drake Spam Flooded Spotify This Weekend, Making People Upset


(A Spotify Customer Service person told Gizmodo they don't offer refunds because they're annoyed about Drake.) Regardless, it's clear that saturating the streaming service with a single artist's mug is a good way to spark avoidable outrage. Screenshot ...

Spotify refunds redditor who complained about too much Drake


I just messaged spotify Customer Service on their website and told them I wanted a refund since this is advertising and I pay for premium with no ads, and they have now refunded my last payment. Complain, take your money back, and let them know you ...

Spotify Names Tom Connaughton UK Managing Director


Spotify has named former Vevo executive Tom Connaughton as the managing director of its U.K. operation, a rep for the company confirmed to Variety. The news was first reported by Music Business Worldwide. Connaughton joined Spotify's London ...

Spotify sets up regional sales office in Birmingham


Music-streaming company Spotify USA Inc. will open an office in downtown Birmingham. New York-based Spotify will rent space for a regional sales office in a two-story building at 132 N. Old Woodward Ave. and Maple Road anchored by Panera Bread, ...

XXXTentacion Breaks Taylor Swift's Single-Day Global Streaming Record on Spotify


On Tuesday, the day after his death, rapper XXXTentacion broke the single-day global streaming record on Spotify, a mark previously held by Taylor Swift. His song “SAD!” racked up 10.4 million streams on Spotify on June 19, according to Spotifycharts ...

Sony Music-Pledged Spotify Payouts to Artists, Affiliated Indie Labels, Set to Start


Sony Music is holding true to its pledge that it will distribute profits from its sale of Spotify stock with artists and affiliated labels. A letter distributed on June 14 to “eligible artist and participants,” and obtained by Variety, details how the ...

Spotify's Discover playlist feels like a trusted friend, but can you trust it?


Shout out to Bruce! You don't know him. He was my first. Music aggregator, that is. Bruce worked at the variety store next to Coolidge Park in Fitchburg when I was in junior high. I think he was a film student at the State College up the hill. He was ...

Here's what Georgia's new hands-free law says about using Pandora, Spotify


A tip sheet circulating about new driving regulations in Georgia has opened up a Pandora's box of confusion about internet radio use. People across the Peach State are now worried that using services such as Spotify and Pandora will be outlawed under ...

Listen to Solo: A Star Wars Story's official motion soundtrack for free


Solo: A Star Wars Story's official motion soundtrack is out now on Spotify. Here's why you should go listen to the latest music from a galaxy far, far away right now. John Williams is one of the most iconic composers of all time and an enormous part of ...

Facing a Rebellion, Spotify Is Said to Rethink Policy on Artist Misconduct


Facing a rebellion among artists and even some of its own employees, Spotify Technology SA will partially walk back a move to punish musicians for their personal misconduct. The music-streaming giant has told artists, managers and record-label ...

Spotify Eases 'Hateful Conduct' Playlist Policy After Outcry


Spotify will walk back the streaming service's decision to remove artists accused of misconduct, namely the rapper XXXTentacion, from its featured playlists. Following additional allegations against R. Kelly, numerous streaming services “muted” that ...

Spotify's Class-Action Settlement Approved


A federal judge on Tuesday granted final approval to a settlement on Spotify's long-running class-action lawsuits. The news was first reported in The Hollywood Reporter. The suits, initially brought separately by musicians David Lowery and Melissa ...

R. Kelly's Streaming Numbers Actually Went Up After Spotify Playlist Ban


Spotify's newly announced policy against hate content and hateful conduct went wrong in multiple ways after it was first announced on May 10 — and on top of all that, the overall streaming numbers of R. Kelly, the first artist targeted by the new ...

Should Steven Tyler be banned from Spotify like R. Kelly?


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Spotify's Ban on Hateful Content and Conduct Is 'Too Subjective' and 'Dangerous,' Experts Say


It is probably safe to say that Spotify did not get the reaction it expected on Thursday when the company announced a new policy against “hate content” and “hateful conduct” regarding the artists it chooses to promote — and then announced, via a ...

R. Kelly Is First Artist Removed From Spotify Playlists After Company Enacts 'Hateful Content and Conduct' Policy


R. Kelly is the first artist whose music will be removed from Spotify-owned playlists and algorithmic recommendations as part of a new policy against “hateful content and conduct.” The R&B singer's music will still be available on the platform, but ...

Spotify Removes R. Kelly Music From Its Playlists As Part of New Hate Content & Hateful Conduct Policy: Exclusive


Beginning today (May 10), Spotify users will no longer be able to find R. Kelly's music on any of the streaming service's editorial or algorithmic playlists. Under the terms of a new public hate content and hateful conduct policy Spotify is putting ...

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