Find the latest Sears news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
A data breach at an online Customer Services vendor may have exposed the credit card information of hundreds of thousands of customers at Delta Air Lines and Sears, the companies said this week. The Customer Services company, [24]7.ai, suffered a ...
[24]7.ai, an automated Customer Service provider used by Delta and Sears, announced Thursday that it had been breached last year. Why it matters: Though details are currently scant, payment information for under 100,000 Sears customers and, via the New ...
Keeping customer information safe from hackers and threat actors is a tall order for companies nowadays. Their data is always under attack from cybercriminals waiting for that right software hole to exploit, hoping for one big payday. But it's not just ...
Both Sears and Delta Air Lines are facing the exposure of some of their customers' credit card information, following a data breach at a mutual contractor. The company, a Customer Services operation called [24]7.ai, suffered the breach between Sept. 26 ...
Add Sears Holdings Corp. to the list of companies that have had to notify customers about a data breach.Sears said it was notified by [24]7.ai, a company that provides online support services to both Sears and Kmart, of a security incident last fall ...
Montclair police were waiting for a man outside a Montclair Sears Sunday after they say he hid inside a department store until after closing hours then broke into several jewelry cases, police said. Jose Martinez Hernaiz, 30, was arrested as he came ...
Two former students from South Carolina colleges will take the field for the Charleston RiverDogs this season, joining several of the New York Yankees' top minor league prospects. Released on Saturday, the team's 25-man roster includes J.P. Sears, a ...
Whether Edward S. Lampert, Sears Holdings Corp.'s chairman and chief executive officer, can retain his chairmanship, could be a matter on Sears' annual meeting agenda this year. The company said in its proxy statement filed on Thursday that the matter ...
BOSTON and HOFFMAN ESTATES, Ill. -- Members of department-store chain Sears' Shop Your Way loyalty program can now earn cash back in points for gasoline purchases made through GasBuddy's Pay With GasBuddy payment service. Shop Your Way is ...
If you want to illustrate just how much the brick-and-mortar retail landscape has changed, you could sum it up with this: For the first time in more than 90 years, the Milwaukee metro area doesn't have a full-line Sears department store. The last Sears ...
TOMS RIVER - Simon Property Group, the owner of the Ocean County Mall, plans to redevelop the Sears building. In the fourth quarter of 2017, Indianapolis-based Simon acquired full control of five Sears stores at its malls, including the one at Ocean ...
The recently published 2017 American Customer Satisfaction Index (ACSI) for retail stores and websites shows that customer satisfaction is down slightly overall from a record high posted in 2016. The retail sector slipped 0.3% overall from an index ...
Washington Prime Group Inc. is slated to acquire four Sears department stores and four adjacent Sears Auto Centers for $28.5 million in a sale-leaseback transaction.The locations, which Washington Prime considers Tier One assets, are: Longview Mall, in ...
At that store we bought my J.C. Higgins 16-gauge single-shot shotgun; “Husky” flannel-lined jeans; our Holiday House hand-crank ice cream freezer (electrics were not available yet); and of course, Craftsman USA tools. “If it breaks, we'll replace it ...
They also said it never affected "our level of Customer Service. At Sears our top priority is satisfying our customers." "They are taking it seriously and having weekly calls with us," Bernas said. Days after the I-Team alerted Sears to the issues, all ...
Many of the Science Squad programs will align with nationwide citizen science projects, such as FrogWatch USA, which involves communities around the country reporting on the calls of local frogs and toads, and the Monarch Watch tagging program to track ...
Sears reduced the value of its brand name by a third, USA Today reported last week. "Sears was the bastion of consumer confidence – refrigerators, washing machines, back-to-school clothing," said Gene Simko, a management professor at Monmouth ...
Sears Holdings (shld, +5.44%) said on Thursday it anticipates a profit for the fourth quarter, but the rare bright spot for the retailer has little to do with its core business, which continued to bleed during the key holiday season. The company, which ...
fuboTV, the sports-oriented virtual MVPD service, has cut a marketing partnership with Shop Your Way, a unit of Sears Holdings. Under the program, Shop Your Way members who take the Fubo Premier package will receive Cashback in points totaling the ...
Sears Canada customers left without a warranty for appliances purchased from the defunct chain might have felt reassured by radio and TV ads from competitors promising to honour their warranties, but experts say consumers should look at the details ...
Q: After reading your paper's recent article about the history of Sears and the 70,000-plus kit homes the company sold in the first half of the 20th century, I'd be interested in researching such homes in the Belleville area. Where could I turn ...
Diane Janowski, Elmira City Historian, Special to The Elmira Star-Gazette Published 10:43 a.m. ET Jan. 26, 2018 | Updated 2:30 p.m. ET Jan. 26, 2018. CLOSE. Leo Ferris helped create the shot clock and was co-founder of what became the Atlanta Hawks ...
Sears Holdings Corp. said it plans to commence exchange offers for certain notes to enhance the company's liquidity.Based on the disclosed terms for the discussions, the exchange would enhance Sears' liquidity by changing the form of the interest ...
Standard & Poor's downgraded its corporate credit rating on Sears Holdings Corp. to "CCC-minus" from "CCC."The outlook on the rating is negative.S&P's downgrade follows the disclosure by the troubled retailer that it is in discussions with lenders to ...
Earlier this month, struggling retail icon Sears Holdings (NASDAQ: SHLD) announced yet another round of store closures. By early April, it will shutter 64 Kmarts and 39 full-line Sears stores. This might seem like bad news for Seritage Growth ...
The Bangor Mall Sears Auto Center will remain open after the main store, one of four anchor tenant locations at the mall, closes in early April. Parent company Sears Holdings announced Jan. 4 that the Bangor Sears will be among more than 100 Sears and ...
Edward S. Lampert, chairman and chief executive officer of Sears Holding Corp., is not giving up.The company on Wednesday morning disclosed a new liquidity plan that includes plans for a $300 million raise in new financing. The troubled retailer, which ...
Despite one of the most favorable environments in years for shoppers, Sears Holdings (shld, -0.57%) has reported disastrous holiday season results. The retailer, which operates the Sears and Kmart chains, said on Wednesday it estimated comparable sales ...
Add Lands' End (le, +0.26%)CEO Jerome Griffith to the list of people not banking on Sears' future. The clothing maker, best known for its kids' uniforms and outdoor clothing, plans to open as many as 60 of its own stores in the next five years, up from ...
A Sears anchor store in the Town Center at Boca Raton is closing in early April, the second department store in South Florida that's announced plans this week to close its doors. The Macy's in downtown Miami also is closing the same month.
WESTWOOD, OH (FOX19) – A Westwood Sears is among the list of Sears stores closing nationwide. The store, located at 6000 Glenway Ave., does not have an official closing date. In total, 39 Sears and 64 Kmart stores will close between early March and ...
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Sears Holdings Corp. said Thursday it will close another 103 stores between March and April.The company said liquidation sales would begin as early as Jan. 12. A total of 64 Kmart stores are to be shuttered, with 39 Sears locations going dark as well.A ...
Sears Holdings (shld, -6.02%) said on Thursday it was closing 103 more namesake and Kmart stores this year in the umpteenth round of store shutterings in the last two years. The retailer told employees in a note posted to its web site it was closing 64 ...
The free-falling Sears Holdings, parent company of Sears and Kmart, made a truly unorthodox decision this holiday season. The retailer, which generates the vast majority of its dwindling sales from in-store foot traffic, didn't run any television ...
Sears Holdings (shld, -1.09%) said on Thursday it has begun selling jump starters, battery chargers, and maintainers under its DieHard brand on Amazon.com (amzn, +0.11%), its latest move to squeeze out whatever value it can from its once dominant ...
Sears Holdings (shld, -0.57%) on Thursday reported a loss of $558 million for its third fiscal quarter, felled by the continuing collapse in sales at its established Sears and Kmart stores. But because it was a smaller loss than a year earlier, showing ...
How many times does Wall Street have to spell it out? Sears Holdings Corp. (SHLD - Get Report) is a dying retailer, and its long-time CEO and major shareholder Eddie Lampert isn't helping matters. Sears continues to notch mind-blowing losses ...
The 63 stores will remain open during the holiday season, USA Today reported. Employees at the closing stores will receive severance pay and an opportunity to apply for other jobs within the retail chains. “Liquidation sales will begin as early as Nov ...
Sears and Kmart are addressing the needs of many consumers, including extra time for shopping, added Customer Service, more freebies and the concept of a "whole store on sale," the executive added. Investors would have a valid reason to be concerned ...
Sears said it wanted to get a jump on the season to help customers avoid a "Black Friday crunch." "We will have deals in every nook and cranny of the store," Kelly Cook, chief marketing officer of Sears and Kmart, told CNBC. "Our shoppers said they ...
PHILADELPHIA (CNN) — Sears and Kmart are trying to get ahead of the holidays — and jump-start weak business — by putting everything on sale. Through Thanksgiving weekend, Sears will offer up to 50 percent off everything and Kmart will offer up to 40 ...
(The Canadian Press). Sid Nightingale: My Kenmore dishwasher is under recall, but I couldn't call to set up a repair appointment. The numbers provided didn't work. It was very frustrating. Power: Sears contacted BSH Home Appliances on Nightingale's ...
Shoppers can select gifts via mobile, online and classic print editions in the nostalgic holiday catalog. Emma Hutchings. 27 october 2017. Sears is bringing back its iconic Wish Book, first published in 1933, for the holiday season. With hundreds of ...
This is the sign a Sears store in PittsburghSears, Pittsburgh, USA - 31 Jul A Sears store in Pittsburgh. Rex (Shutterstock). This week, Sears announced that customers were pining for the print catalog — and decided to bring it back for the holiday ...
Sears shares declined for two days after disclosure that it would no longer sell branded appliances by Whirlpool and its subsidiaries. By Vicki M. Young on October 25, 2017. The new Sears store, dedicated to appliances and mattresses. Courtesy Photo ...
Complaints about poor Customer Service, "depressing" stores and a lack of merchandise surfaced last year. Some analysts have speculated that Sears may be on the verge of a bankruptcy. S&P Global Market Intelligence pegs the company as being within a ...
NEW YORK (AP) — Sears will no longer sell Whirlpool appliances, ending a business relationship that dates back more than 100 years. In a note sent to its stores last week, Sears said that Whirlpool was making demands that would've made it difficult to ...
Shoppers enter and leave a Sears retail store in Toronto on Thursday, Oct. 19, 2017. THE CANADIAN PRESS/Nathan Denette. By TOM PARKIN, POSTMEDIA NETWORK. Most Canadians spend years working for an income and trying to save enough for a secure retirement ...
We called American Express, Visa and MasterCard and confirmed there's a case to dispute the charges for Sears Protection Plans. “Basically just tell everyone to contact the bank. We have been working out if it's the month to month one – we're getting ...
